A future University textbook case of how not to do it.
People keep saying this, but I donāt see how simply ācommunicating betterā a shi**y policy would have changed anything. Dressing it up in corporate speak would not take the sting out of the API fees, and thus the same result of 3rd party apps being forced out.
I mean, I still think people wouldnāt have liked the policy and may have protested for a couple days, but I donāt think itād have had the longer tail itās having now if they werenāt giving the awful statements like theyāve been doing. Iād be annoyed either way having had to stop using Sync on my phone, but itās all the garbage coming from the CEO that makes me not want to go back again.
But then on a technical sense, thereās also other solutions they probably also could have incorporated to find a decent compromiseā¦ like requiring someone to have Reddit Premium to use a third-party app, working with developers to put the ads in the API, etc.
Ok now weāre talking, but this is compromise and negotiationāwhich what I think the end goal was regardless of the antics on display by Hoffman.
Better PR might have softened the initial reaction, but seeing as Reddit is committed to a stand-off, weād still be where we are right now.