For our test lab, we purchased both a Samsung S22 Ultra and a Samsung TAB S8 +. Both are on Verizon. The S22 Ultra has been getting at least monthly, sometimes more, security and/or OS updates while the S8+ has had a grand total of two, with the last being in April.
Now if you were a customer that bought both devices, you’d have to be wondering why, given that they are both 8c gen 1 devices, running Android 12 why that would be the case. What would the phone need that the tablet doesn’t?
The answer is nothing.
And it’s not a carrier thing either as we’ve noticed a similar issue with the S21 and the Tab S7 (both unlocked)in that the S21 get’s monthly updates while on average the Tab S7 gets an update roughly every three months.
Then you compare it to Apple where other than hardware specific fixes such as a recent one of the iPhone 13’s cameras, IOS updates come at the same time and with the same frequency on both iPhone and iPad.
And customers notice this and it’s yet another reason they feel more comfortable with Apple and thus perpetuates another reason why Android tablet sales lag
PS: I’m picking on Samsung a bit here, but if anything they are by far the best of the lot. Lenovo, some of who’s latest hardware I’m very impressed with such as the new Tab P12 Pro, is by far worse, with one of tab ms only getting two updates in the 16 months it’s been on our test bench.
Agreed to a point. On the OS itself most definitely. Patch Tuesday as annoying as it is to IT directors with large fleets of systems, is regardless at least predictable and thus plan-able.
Apple could do better here especially on the Mac side of things where they seem to wait and “bundle” fixes in Mac OS update, and even then tend to hold them to coincide with an IOS update.
OTOH, where Window totally falls down is that absolutely random approach to device specific hardware in the OEMS. HP is the easy whipping boy here with HP qualifying hardware patches typically three plus months after the actual hardware maker releases and update.
Most notably, recently with Windows 11 and Spectre and Envy systems where when customers updated from Windows 10 to 11 would get blank screens intermittently , especially if they actively used two browsers.
The root issue was a bug in Intels initial XE graphics drivers for Windows 11. But Intel actually had a fix for it in mid January whereas HP only started rolling out the update drivers via their software update , late last month.
Far be it for me to be on Google’s side, but isn’t the situation kind of like if HP, Lenovo, Asus, etc. all had their own UI fork for Windows and had to modify it for each Windows update before it got to the end user? You might buy a Chuwi or something and never get updates.
Should I feel bad for keep detering update in fear of it breaking my app setup?
But I think Samsung is more speedy on phone security updates because people are basically using their phone as their wallet. Smart pay, E-wallet, contactless payment is becoming a norm, and cyber crime come with it, so patch being pushed out more frequently is necessary.
Tablet is more used for work and entertainment , but you don’t usually see people holding up their tablets to pay at stores, so it’s probably second in priority and OEM let it accumulate to update less often. I would be annoyed if my tablet update every weeks ( same annoyance with windows update), and I’m fine with update every 4-6 months.
I guess because I mainly use my tablet / PC for creative work, I don’t keep sensitive, payment information on them. My important works are backed up to the cloud, so what I need more is a stable system, not new bell and whistle that reset my settings and break my system every few months.
And security update Android usually tighten restrictions or even remove permissions, I’m worried it would block the apps I’m mainly using. The recent scoped storage enforcement update already limit a lot of freedom on how I can access/back up my art files. If display over USB ( SuperDisplay) ever get limited, my tablet would become half as useful as it used to be.
Or they could go even farther like they do with Chromebooks. They didn’t do that originally with Android, but that was then and the world is much different now, with security for one thing being far more important.
I agree google should do better, but I also think Apple can do a better job too. Like move some updates, like the one to the camera, to software updates like google does. Why is an OS updated needed to for the camera? It’s not like this updated was tied to the OS(at least what apple people tell me).